Shipping policy

Shipping Policy

Last updated: October 2026

Afnan Store Ltd sells clothing and accessories through two types of fulfilment. Print-on-demand items are printed or made especially for you after you order, by one of our production partners in the UK, Europe or the United States. Ready-made items (such as many of our kids' clothing sets, caps, dresses and tumblers) are dispatched from our international fulfilment partners' warehouses and take longer to arrive. See "Ready-made items" below.

Production time

Orders are usually produced within 2–7 business days of payment. Business days are Monday to Friday, excluding public holidays. Busy periods, such as November and December, may add a few days.

Estimated delivery times (after dispatch)

Destination	Estimated delivery
United Kingdom	3–10 business days
European Union	4–12 business days
United States	4–13 business days
Canada	7–20 business days
Australia & New Zealand	12–35 business days
Rest of the world	12–38 business days

Ready-made items

Ready-made items are dispatched from our international fulfilment partners. Please allow up to 14 business days for delivery to the United Kingdom, the European Union and the United States. Delivery to other destinations follows the times in the table above.

Total delivery time = production time + delivery time. Your exact delivery estimate is shown at checkout before you pay.

Shipping costs

Shipping costs depend on the product, its weight and the destination. The exact cost is always shown at checkout before you pay. Orders over £50 (or the equivalent in your local currency) qualify for free standard shipping.

Orders with several items

Different items may be printed by different partners, so your order may arrive in more than one parcel. You will not be charged extra for this.

Tracking

Once your order has been dispatched, we'll email you a tracking number so you can follow your parcel.

Customs, duties and taxes

For orders shipped to countries outside the country of production, import duties, taxes or customs fees may be charged by the destination country. These are the responsibility of the customer. Customs checks can sometimes cause delays that are outside our control.

Lost, late or damaged parcels

If your order hasn't arrived within 10 business days after the latest estimated delivery date, or it arrives damaged, please email us at afnan12@hotmail.co.uk with your order number. We'll investigate with the carrier and send a free replacement or a full refund.

Wrong address

Please check your shipping address carefully at checkout. Contact us within 12 hours of ordering if it needs changing. After production starts we can't edit the order, and we can't be responsible for parcels sent to an incorrect address supplied by the customer.